We're building incredible messenger chatbot experiences for Fortune 500 brands & top agencies globally. See what we did for Pepsi!

Facebook Messenger
Chatbot development

Ideation & Strategy

Structure & Design

Development & Testing

Launch & Promotion

Why Chatbots?

Chatbots are the new apps. We started with the 'PC era' where search engines ruled the roost and have moved to, what now currently is, the app era. We are at that inflection point where the bot era will take over.

Communication

Conversation is natural and seamless.

Rich Media

Send and receive images & other files.

No Limit

Make your conversations immortal.

Deployment

No need for URLs or app installs.

Assistance

Help users with complex purchasing decisions.

Notification

Push content to users on demand.

Personalize

Perform text, number & date manipulations.

Instant

Messaging is a continuous and real-time process

Messenger apps have surpassed Social Media!

For the frst time, more people are on Messenger apps than they are on other social networks. You go where your people are. Monthly active usersin the year 2016. 1 BILLION +

Some of the Chatbot's we've built!

Some of the Chatbot's we've built!

Mercedes Benz Chat Bot

Mercedes Benz

For AMG's 50th anniversary, Mercedes Benz wanted to personalize the experience and also talk about AMG's 50 year rich history and heritage. The 50 years of AMG chatbot started with a personalized video that had the users name and the bot journey took the user through Mercedes Benz AMG's history.

Pepsi Chat Bot

Pepsi Bot-tler

Pepsi wanted to change the way event participants ordered a beverage. So we built the Pepsi Bot-tler chatbot where users could browse through beverages, order them and be notified when the beverage was ready to be picked up at the Pepsi Lounge!

ENBD Chat Bot

Emirates NBD

For Dubai's largest bank, we conceptualized and built the Emirates NBD Savings Chatbot so users could learn more about how savings with Emirates NBD has unparalleled benefits.

Hsbc Chat Bot

HSBC

With the HSBC Eid messenger chatbot, users could submit photo's to the bot and create a personalized Eid video greeting. Users can then share their custom video on social and WhatsApp!

Building a Facebook Messenger Chatbot

Step 01

IDEA & CONCEPT

IDEA & CONCEPT

A collaborative process where we
discuss the objectives and decide
what kind of Chatbot to build to
achieve the objectives.

Step 02

STRUCTURE & FLOW

STRUCTURE & FLOW

The most crucial part of the journey.
The Chatbot Decision Tree, complete
structure and content is finalized
in this phase.

Step 03

DEVELOPMENT & TESTING

DEVELOPMENT & TESTING

Fully undertaken by team alivenow.
We build, host and test the Chatbot,
then hand over to the brand/agency
to test before launch.

Step 04

DEVELOPMENT & TESTING

LAUNCH & PROMOTION

Launch the Chatbot and promote
to your audience. Again a collaborative
process where we can share our
inputs as well.

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Frequently Asked

Questions

Q

No, you don't need A.I (Artificial Intelligence) to build a Chatbot. Chatbots are built based on "rules". These rules will make the bot as smart as it is programmed to be. It also depends on the quality of the copy and most importantly, a tightly-wound decision tree.

Q

A good chatbot has the following qualities: interesting conversation, a smooth flow, a riveting storyline, and clear call-to-action.

Q

Everytime you use chatBot it offers a unique experience with near-perfect control over conversations, its additional targeting mechanisms like location, payment options, etc. which are readily available and the ability to restart conversations innumerable times.

Q

You share the campaign brief with us. We design the bot flow conversation. You approve it. We build it.

Q

The only factor that makes a chatbot memorable is the experience. We can build very interesting, yet controlled, Chatbot conversations for your brand based on your brief. You share the campaign brief with us. We design the bot flow conversation. You approve it. We build it.

BRANDS/AGENCIES WORKING WITH US

  • Applebees
  • BMW
  • Carat
  • Castrol
  • Chevrolet
  • Edelman
  • Huawei
  • Mercedes
  • Mindshare
  • Nike
  • Star
  • VML
  • Samsung
  • Pepsi
  • Intel
  • HSBC
  • HTC

GET IN TOUCH WITH US